This privacy policy explains how el mediterráneo studio collects, uses, and protects personal information when you visit our website, contact us, or enquire about our services.

Who we are

el mediterráneo studio is a Barcelona-based branding and photography studio founded by Milou Sprokel and Lieselot Berentzen. The person or business legally responsible for processing your personal data is: Milou Sprokel, Barcelona, Spain
Email: info@el-mediterraneo.com. In this privacy policy, “we”, “us” and “our” refer to el mediterráneo studio.

Information we collect

We may collect personal information when you: visit or browse this website; complete our contact or project enquiry form; contact us by email; schedule a discovery call; enquire about or engage us for a project. Depending on how you interact with us, this may include: your name; email address; phone number, if provided; company or brand name; project type, scope, timeline and budget range; information you choose to share about your business or project; how you heard about el mediterráneo studio; appointment or call details; correspondence between you and our studio; technical website data, such as your IP address, browser, device and website activity. Please do not send sensitive personal information through our enquiry form unless it is necessary for your request.

How we use your information

We use personal information to: review and respond to enquiries; communicate with you about a possible or current project; schedule calls and meetings; prepare proposals, estimates, contracts and project documents; provide our branding, strategy, photography and related services; manage our client relationships and business administration; operate, secure and improve this website; understand how visitors use our website; comply with legal, tax and accounting obligations; establish, exercise or defend legal claims when necessary. We do not sell your personal information.

Our legal bases for processing

Under the General Data Protection Regulation, we process personal information on one or more of the following legal bases: Taking steps before entering into a contract or performing a contract: when you enquire about a project, request a proposal or work with us. Legitimate interests: when we operate and improve our website, respond to business enquiries, protect our services and manage our professional relationships. Consent: where you have actively agreed to a particular use of your data, including non-essential analytics cookies where applicable. Legal obligation: when we need to retain or process information for tax, accounting or other legal requirements. Where processing is based on consent, you may withdraw that consent at any time.

Contact and project enquiry forms

When you submit information through a form on this website, we collect the information requested in that form so we can review and respond to your enquiry. This information may include your name, email address, project type, preferred timeline, budget range and details about your business or project. Squarespace hosts our website. We provide form submission information to Squarespace so it can deliver its website and form management services to us. Form submissions are stored in Squarespace and may also be forwarded to info@el-mediterraneo.com. Submitting an enquiry does not oblige either party to enter into a contract.

Scheduling calls

If you choose to schedule a call through Calendly, Calendly may collect information such as your name, email address, time zone, appointment details and any answers you provide through its booking form. Calendly processes this information to arrange and manage the appointment. Its own privacy policy applies when you use its service: https://calendly.com/privacy

Website hosting and visitor data

Squarespace hosts this website. When you visit this website, Squarespace may collect personal information including: information about your browser, network and device; the web page you visited before arriving at this website; pages you view on this website; your IP address. Squarespace uses this information to operate, protect and improve its platform and services. More information is available in the Squarespace Privacy Policy:https://www.squarespace.com/privacy

Website analytics

This website uses Squarespace Analytics to help us understand website traffic and activity. The information collected may include: information about your browser, network and device; your IP address; pages visited before and during your visit; clicks and internal links; scrolling activity; searches; timestamps. We use this information in aggregated form to understand how the website is used and to improve its content and performance. Analytics and performance cookies are only used after you have made the relevant choice through our cookie banner, where consent is required.

Cookies

This website uses cookies and similar technologies. Cookies are small files or pieces of text stored on a device when someone visits a website. Necessary cookies are used to allow Squarespace to securely operate and display this website. These cookies cannot be disabled through our cookie banner because the website requires them to function. Analytics and performance cookies may be used to understand website traffic and activity. Where required, these cookies are only activated after you have given consent through our cookie banner. You can change or withdraw your cookie choices at any time by selecting “Manage Cookies” at the bottom of this website. More information about the cookies used by Squarespace is available here: https://support.squarespace.com/hc/articles/360001264507. Third-party services embedded in or linked from this website may use their own cookies or similar technologies. Their privacy and cookie policies apply separately.

Fonts

This website uses Adobe Fonts to display its typography. To serve and correctly display these fonts, Adobe may receive technical information including: information about your browser, network or device; information about this website and the page you are viewing; your IP address. More information about Adobe’s processing of personal information is available in its privacy policy:https://www.adobe.com/privacy/policy.html

External links and social media

This website may contain links to external websites or social-media platforms, including Instagram, Pinterest and Calendly. When you follow an external link, the relevant third party may collect information about your visit. We do not control how these third parties process personal information. Please review their privacy policies before providing them with personal data. If third-party content is embedded directly on this website, the provider may receive technical information such as your IP address, browser details, and the page you are viewing.

Service providers

We may share personal information with trusted service providers where this is necessary to operate our website and business. These may include: Squarespace, for website hosting, forms and analytics; Calendly, for scheduling; Adobe, for website fonts; Gmail, for correspondence and email storage; professional advisers such as our accountant or legal adviser, when necessary. These providers may only process information for the services they provide, subject to their own legal and contractual obligations. We may also disclose information where required by law or where necessary to protect our legal rights.

International data transfers

Some of our service providers may process personal information outside the European Economic Area. Where personal data is transferred internationally, we rely on appropriate legal safeguards where required, such as an adequacy decision or Standard Contractual Clauses approved by the European Commission.

How long we keep your information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected. In general: unanswered or unsuccessful project enquiries are retained for 12 months; correspondence and project information are retained for the duration of the professional relationship and for 5 years afterwards; invoices, contracts and accounting records are retained for the period required under Spanish tax and commercial law; cookie and analytics information is retained according to the settings and retention periods of the relevant provider. We may retain information for longer where necessary to comply with a legal obligation or establish, exercise or defend a legal claim.

Your rights

Depending on the circumstances, you have the right to: request access to your personal information; request correction of inaccurate or incomplete information; request deletion of your information; request restriction of processing; object to certain processing based on legitimate interests; withdraw consent at any time; request data portability; lodge a complaint with a data-protection authority. To exercise any of these rights, email info@el-mediterraneo.com. We may need to verify your identity before completing your request. If you are in Spain, you may also submit a complaint to the Agencia Española de Protección de Datos:https://www.aepd.es

Security

We take reasonable technical and organisational measures to protect personal information against accidental loss, misuse, unauthorised access, disclosure or alteration. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Changes to this privacy policy

We may update this privacy policy when our website, services or legal obligations change. The most recent version will always be published on this page, with the date of the latest update shown at the top.

Contact

For questions about this privacy policy or how we process personal information, contact: el mediterráneo studio
Email: info@el-mediterráneo.com
Barcelona, Spain